Manufacturing and supplying highest quality products which not only surpass customer service requirements but also conform to all applicable regulatory requirements is the key business KPI for BBI Group.

Each BBI site measures the success to this key objective through rigorous internal audit processes, certification / notified body audits, regulatory body audits and customer satisfaction results, either through customer site audits and/or product performance evaluation. In the ever changing regulatory market, BBI sites pride themselves in being the market leaders and having effective change controls in place to support these changing regulations and hence ensuring all product manufactured is fit for purpose and complies to all applicable country specific regulation and safety requirements.

BBI sites understand the importance of the effective SIPOC process and hence we apply stringent controls for all outsourced processes in addition to ensuring all internal processes are monitored, measured, effectiveness maintained and continually improved in the aim to achieve process excellence.

Rigorous recruitment, training and development of all BBI Group personnel is evident from the level of expertise within the business. Our SME’s pride themselves on their ability to supply our customers not only with highest quality product within agreed timelines but also to fully support them at all times in all product development stages, from robust design and development through to product registrations. All BBI Group personnel have annual objectives which are aligned with top level business objectives therefore ensuring all personnel understand the importance of surpassing customer and quality requirements and are part of this critical process as process owners.

Each site follows strict Quality Control and product release protocols which in turn with effective Quality Assurance processes ensure our products meet stringent product quality, safety and customer requirements.

Our successes as a business are our proof of our commitment to compliance and customer service as are our certified Quality Management Systems. If you have any queries regarding BBI’s compliance status please contact your BBI Group customer service representative or email Geran Davies (Head of Compliance) on gerandavies@bbisolutions.com